FAQs

What is Sago Mini?
Sago Mini is an award-winning company devoted to play. We make apps and toys for preschoolers worldwide. Toys that seed imagination and grow wonder. We bring thoughtful design to life. For kids. For parents. For giggles. Learn more about the team here.


What is Sago Mini Box?
Sago Mini Box is a make-and-play activity box that brings quality, creative play for preschoolers right to your door. 
Each unique box includes a Sago Mini collectible figurine and a set of kid-friendly activities that explore fun themes from road trips and oceans to pets and tools. Sago Mini Box is also packed with amazing play-based learning opportunities.
Designed by the same studio who brought the award-winning Sago Mini apps to life, each activity builds confidence and creativity as kids get to DIY their way to a personalized play experience.

  
What age is Sago Mini suitable for?
Sago Mini is best suited for kiddos aged 3-5. Our product adheres to the CPSC (Consumer Product Safety Commission) Safety Requirements, and are  Academics' Choice Brain Toy Award winners! 


How do I subscribe to Sago Mini Box?
Go to https://www.sagominibox.com to choose a monthly or annual plan.


Where do you ship?
As of right now, we only ship to the contiguous United States. However, we’ve got our best team of thinkers and planners working hard to figure out how to expand to the rest of the world! 


Will I be notified when my box ships?
Yes, you will receive an email with a tracking number to track your shipment.


How will my order be shipped?
We ship via FedEx SmartPost. Delivery generally takes 3-8 business days depending on the distance of the destination from our warehouse. Delivery days are Monday -Saturday. Due to COVID-19, you may experience slight shipping/delivery delays.


I received a damaged box. What do I do? 
We’re so sorry to hear that! Please email us at support@sagominibox.com and we will do our best to help.


I'm also a subscriber. Will I also receive these boxes in my subscription?
Hi, subscriber! Always nice to meet a member of the family. If you're a subscriber, there is a chance you'll receive one or more of the Stay at Home Summer Camp boxes as part of your subscription. (We recommend passing on to a curious neighbour or using the play pieces to create double the fun!)


For any other questions, please email us at support@sagominibox.com.